We are dedicated to superior customer service. How can we help? 


Contact

 

Snail Mail – PO Box 466       Erie, Colorado, 80516-0466

Email – cs@fedfeeds.com

Name *
Name

Shipping Policy

 

Thank you for shopping with Fed – we appreciate your order and contribution to feeding children in need. We take pride in our products and want to make sure they arrive on time and unharmed. Please take a moment to review our shipping policy.

All orders are processed and shipped within three (3) business days from when the order was made. Orders placed during the holiday season (12/23–1/1) will be delayed up to three (3) business days.

We use USPS to ship orders. Packages shipped using USPS are trackable and insured. If your order is not delivered as promised, we can issue a replacement or refund to you.

We Offer the Following Shipping Services

  • USPS First Class Mail (3–5 Business Days)
  • USPS Priority Mail 2-Day
  • USPS Priority Mail Express 1-Day

Orders do not ship until they have been fully processed. Please take order processing time into consideration when selecting a shipping method.

Shipping Cost: Shipping charges vary depending on the package size, weight, destination and shipping method.

International Shipping: We currently do not offer international shipping. Please check back in the future as this will eventually change.

General guideline for shipping rates:

USPS First Class Mail: $2.99–$3.14

USPS Priority Mail 2-Day: $5.54

USPS Priority Mail Express 1-Day: $25.21

Standard orders over $49.99: FREE SHIPPING

Shipping Promotional Offers: Who doesn't love a shipping promotion? We know we do! Any special shipping offers available on our website apply to orders shipped via UPS Ground.

Free shipping and/or other shipping promotions do not apply to oversized packages. Additional shipping charges will be added to all orders containing oversized products at the time of processing.

Pricing Policy: Fed reserves the right to change prices at any time. Purchase prices are final at the date of purchase.

Cancellation Policy: We make every attempt to process orders as quickly as possible. Therefore, once an order enters our system, it cannot be canceled or modified in any way. The standard Fedfeeds.com Returns & Exchanges Policy applies to all orders.


Return Policy

Thank you for shopping with Fed – we hope you have just as much fun with our products as we do! Your continued support not only allows us to create even cooler products, but provides children in need with meals allowing for a better future. We couldn't do it with you.

We take pride in the quality of all of our products and want to make sure you're given the best experience possible. If you receive a defective product, please request a refund or exchange using the customer service contact form above. Once your request is submitted, simply return it in its unaltered, original packaging within 14 business days from the order received and we'll issue a full refund or exchange. Due to the nature of our business, we cannot offer a refund or exchange on opened packaging. 

How to Make a Return: Within FOURTEEN (14) days from the date of receipt, please contact cs@fedfeeds.com or use the customer service contact form above and provide the order number, reason for return and a return e-mail address. Within 48 hours, a Fed Customer Support Representative will evaluate your return request and contact you with a RETURN AUTHORIZATION NUMBER (RAN). Follow the return instructions provided by our Customer Support Staff, use suitable packing materials (please send it back in a shipping box for safety!), and make sure to write your RAN on the outside of your box. Our Returns Department will refuse orders that are returned without a RAN. Once the return is received, you will be contacted via email. Thanks again for shopping with Fed! We'll continue to work hard to make it worth your while to order from us again in the future!.


Legal Jargon

(Fed) Fun Eating Devices™ Web Site and Terms of Use

Welcome to the (Fed) Fun Eating Devices™ Web site (the "Site"). By using the Site, you agree to follow and be bound by the following terms and conditions concerning your use of the Site ("Terms of Use") and our Privacy Policy. We may revise the Terms of Use and Privacy Policy at any time without notice to you.

Areas of the Site may have different terms of use posted. If there is a conflict between the Terms of Use and terms of use posted for a specific area of the Site, the latter shall have precedence with respect to your use of that area of the Site.

    1. Use of Web Site Information

    You may download, view, copy and print documents and graphics incorporated in these documents (the "Documents") from the Site subject to the following: (a) the Documents may be used solely for personal, informational, non-commercial purposes; and (b) the Documents may not be modified or altered in any way. Except where your use constitutes "fair use" under copyright law, you may not otherwise use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit or distribute any information from this Web site in whole or in part without the express authorization of (Fed) Fun Eating Devices™. Pictures on the (Fed) Fun Eating Devices™ Web Site are property of (Fed) Fun Eating Devices™ and may not be used for commercial purposes without permission of (Fed) Fun Eating Devices™.

    2. Use of Software & Public Images

    Any use of software, images, and accompanying documentation you download from the Site is subject to the terms of a software license agreement between you and (Fed) Fun Eating Devices™. You must read the license agreement and indicate your agreement to its terms prior to installing or using the software. All rights, title and interest not expressly granted are reserved.

    3. Passwords & Security

    You are responsible for maintaining the confidentiality of any password(s) you are given to access the Site, and are fully responsible for all activities that occur under your password(s). You agree to notify (Fed) Fun Eating Devices™ immediately of any unauthorized use of your password(s).

    (Fed) Fun Eating Devices™ is concerned about the security of personal information we have collected from you and has taken reasonable steps to prevent unauthorized access to that information.

    4. Termination of Use

    You agree that (Fed) Fun Eating Devices™ may, in its sole discretion, at any time terminate your access to the Site and any account(s) you may have in connection with the Site. Access to the Site may be monitored by (Fed) Fun Eating Devices™.

    5. Third Party Web Sites, Content, Products & Services

    The Site provides links to Web sites and access to content, products and services from third parties, including users, advertisers, affiliates and sponsors of the Site. You agree that (Fed) Fun Eating Devices™ is not responsible for the availability of, and content provided on, third party Web sites. You should refer to the policies posted by other Web sites regarding privacy and other topics before you use them. You agree that (Fed) Fun Eating Devices™ is not responsible for third party content accessible through the Site, including opinions, advice, statements and advertisements, and understand that you bear all risks associated with the use of such content. If you choose to purchase any products or services from a third party, your relationship is directly with the third party. You agree that (Fed) Fun Eating Devices™ is not responsible for: (a) the quality of third party products or services; and (b) fulfilling any of the terms of your agreement with the seller, including delivery of products or services and warranty obligations related to purchased products or services. You agree that (Fed) Fun Eating Devices™ is not responsible for any loss or damage of any sort you may incur from dealing with any third party.

    6. Disclaimer

    EXCEPT WHERE EXPRESSLY PROVIDED OTHERWISE, THE SITE, AND ALL CONTENT, MATERIALS, INFORMATION, SOFTWARE, PRODUCTS AND SERVICES PROVIDED ON THE SITE, ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. (FED) FUN EATING DEVISES™ EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. (FED) FUN EATING DEVISES™ MAKES NO WARRANTY THAT: (A) THE SITE WILL MEET YOUR REQUIREMENTS; (B) THE SITE WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE OR ANY SERVICES OFFERED THROUGH THE SITE WILL BE ACCURATE OR RELIABLE; OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SITE WILL MEET YOUR EXPECTATIONS.

    ANY CONTENT, MATERIALS, INFORMATION OR SOFTWARE DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS DONE AT YOUR OWN DISCRETION AND RISK. (FED) FUN EATING DEVISES™ SHALL HAVE NO RESPONSIBILITY FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY CONTENT, MATERIALS, INFORMATION OR SOFTWARE. (FED) FUN EATING DEVISES™ RESERVES THE RIGHT TO MAKE CHANGES OR UPDATES TO THE SITE AT ANY TIME WITHOUT NOTICE.

    7. Limitation of Liability

    IN NO EVENT SHALL (FED) FUN EATING DEVISES™ BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA OR USE, INCURRED BY YOU OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT OR TORT, ARISING FROM YOUR ACCESS TO, OR USE OF, THE SITE.

    SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU

    8. Indemnity

    You agree to defend, indemnify and hold harmless (Fed) Fun Eating Devices™, its officers, directors, employees and agents from and against any and all claims, liabilities, damages, losses or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of the Site.

    9. Privacy Policy

    (Fed) Fun Eating Devices™ is concerned about your privacy and has developed a policy to address privacy concerns.

    10. Export Resctrictions / Legal Compliance

    You may not access, download, use or export the Site, or the content, software, products or services provided on the Site in violation of U.S. export laws or regulations, or in violation of any other applicable laws or regulations. You agree to comply with all export laws and restrictions and regulations of any United States or foreign agency or authority, and not to directly or indirectly provide or otherwise make available the services and products of (Fed) Fun Eating Devices™ in violation of any such restrictions, laws or regulations, or without all necessary approvals, including, without limitation, for the development, design, manufacture or production of nuclear, chemical or biological weapons of mass destruction. As applicable, you shall obtain and bear all expenses relating to any necessary licenses and/or exemptions with respect to your own use of the services of (Fed) Fun Eating Devices™ outside the U.S. Neither the services of (Fed) Fun Eating Devices™ nor the underlying information or technology may be downloaded or otherwise provided or made available, either directly or indirectly, (i) into Cuba, Iran, Iraq, Libya, North Korea, Sudan, Syria or any other country subject to U.S. trade sanctions, to individuals or entities controlled by such countries, or to nationals or residents of such countries other than nationals who are lawfully admitted permanent residents of countries not subject to such sanctions; or (ii) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals and Blocked Persons or the U.S. Commerce Department's Table of Denial Orders. By agreeing to these Terms and Conditions of Use, you agree to the foregoing and represents and warrants that you are not located in, under the control of, or a national or resident of any such country or on any such list.

    11. Applicable Laws

    All matters relating to your access to, and use of, the Site shall be governed by U.S. federal law or the laws of the State of California. Any legal action or proceeding relating to your access to, or use of, the Site shall be instituted in a state or federal court in San Francisco or San Mateo County, California. You and (Fed) Fun Eating Devices™ agree to submit to the jurisdiction of, and agree that venue is proper in, these courts in any such legal action or proceeding.

    12. Copyright / Trademark Information

    Copyright © 2015 (Fed) Fun Eating Devices, Inc. All rights reserved. (Fed) Fun Eating Devices™ is a registered trademark of (Fed) Fun Eating Devices, Inc. Other names appearing on the Site may be trademarks of their respective owners.

    13. Contact Information

    If you have any questions regarding these Terms of Use, please contact (Fed) Fun Eating Devices™ at cs@fedfeeds.com


    Privacy Policy

     

    Last Revised: June 1, 2015
    This privacy policy ("Policy") explains how personal information is collected, used, and disclosed by (Fed) Fun Eating Devices, Inc.("(Fed) Fun Eating Devices", "we" or "us") with respect to your use of the Web site located at www.fedfeeds.com (the "Site") so you can make an informed decision about using the Site. We reserve the right to change the provisions of this Policy at any time. We will alert you that changes have been made by indicating on the Policy the date it was last updated. We encourage you to review this Policy from time to time to make sure that you understand how any personal information you provide will be used.

    What Is Personal Information?

    As used herein, the term "personal information" means information that specifically identifies an individual (such as a name, address, telephone number, mobile number, e-mail address, or credit card number), or information about that individual that is directly linked to personally identifiable information. Personal information does not include "aggregate" information, which is data we collect about the use of the Site or about a group or category of services or users, from which individual identities or other personal information has been removed. This Policy in no way restricts or limits our collection and use of aggregate information.

    What Information Do We Collect?

    Active Collection: We collect information from you in various ways when you visit the Site. For example, we collect information you voluntarily provide to us, such as when you create an account, make a purchase, subscribe to our newsletter, send us an email, fill out a form, or provide or request information. Such information may include personal information, such as your name, user name, email, address, telephone number, other contact and demographic information, and credit card number. Personal and demographic information may also be collected if you provide such information in connection with leaving comments, posting content, sending an email or message to another user or participating in any interactive forums or features on the Site. In addition, from time to time we may collect personal and demographic or other information you provide in connection with your participation in surveys, sweepstakes, contests, games, promotional offers, and other activities on the Site.

    Passive Collection: When you use the Site, some information is also automatically collected, such as your Internet Protocol (IP) address, your operating system, the browser type, the address of a referring Web site, and your activity on the Site. We treat this information as personal information if we combine it with or link it to any of the identifying information mentioned above. Otherwise, it is used in the aggregate only.

    We may also automatically collect certain information through the use of "cookies." Cookies are small data files stored on your hard drive at the request of a Web site. Among other things, cookies help us improve our Site and your experience. If we link cookies to any personally identifying information, we will treat this information as personal information. If you wish to block, erase, or be warned of cookies, please refer to your browser manufacturer to learn about these functions. However, if you choose to remove or reject cookies, this could affect certain features or services on our Site. In addition, if you view videos on our Sites, a third party may also set a "flash cookie" on your computer. Removing and rejecting browser cookies does not necessarily affect third party flash cookies used in connection with our Site. For more information about deleting or disabling flash cookies, please click here.

    We may use Web beacons or similar technology on the Site. Web beacons are small, invisible graphic images that may be used on the Site or in emails relating to the Site to collect certain information and monitor user activity on the Site, such as to count visits, understand usage and campaign effectiveness and to tell if an email has been opened and acted upon.

    Third party vendors may place cookies, Web beacons or other devices or technologies on the Site to enable them to automatically collect nonpersonal information about you and your visits to the Site and to other Web sites, your IP address, your ISP and the browser you use to visit our Site. Information collected may be used, among other things, to analyze data, to deliver content and advertising on this Site or other sites (including content and advertising that is targeted to your interests), to determine the popularity of certain content, and to better understand the usage and visitation of our Site and the other Web sites tracked by these third parties. This Policy does not apply to, and we are not responsible for, such cookies or clear gifs placed by third parties. 
    We may store and process personal information in the United States and other countries.

    How Do We Use the Personal Information We Collect?

    We use personal information collected through our Site for the purposes described in this Policy or elsewhere on the Site. For example, we may use personal information we collect:

    • to provide the products, services or information you request, and to process and complete any transactions in connection therewith;
    • to request feedback and to otherwise contact you about your use of the Site;
    • to respond to your emails, submissions, questions, comments, requests, and complaints and provide customer service;
    • to monitor and analyze site usage and trends, and to personalize and improve the Site and our users' experiences on the Site, such as providing ads, content, or features that match their profiles or interests, and to increase the Site's functionality and user friendliness;
    • to provide you with news and information about our or third party events, activities, offers, promotions, products, and services we think will be of interest to you;
    • to send you confirmations, updates, security alerts, and support and administrative messages and otherwise facilitate your use of, and our administration and operation of, the Site;
    • to notify you about important changes to our Site;
    • to notify and contact contest and sweepstakes entrants; and
    • for any other purpose for which the information was collected.

    What Personal Information Do We Share With Third Parties?

    We will not share the personal information we collect from you through this Site with third parties, except as described in this Policy. For example, we may share personal information as follows:

    • with vendors, consultants, and other service providers ("Service Providers") who are engaged by or working with us in connection with the operation of the Site, our business or the products and services we provide and who need access to such information to carry out their work for us;
    • when you give us your consent to do so, including if we notify you on the Site that the information you provide will be shared in a particular manner and you provide such information;
    • in an aggregated or anonymized form that does not directly identify you;
    • when we believe in good faith that we are lawfully authorized or required to do so or that doing so is reasonably necessary or appropriate to comply with the law or legal processes or respond to lawful requests or legal authorities, including responding to lawful subpoenas, warrants, or court orders;
    • when we believe in good faith that we are lawfully authorized or required to do so or that doing so is reasonably necessary or appropriate to protect the rights, property, or safety of (Fed) Fun Eating Devices, our users, our employees, copyright owners, third parties or the public, including without limitation to protect (Fed) Fun Eating Devices or our users from fraudulent, abusive, inappropriate, or unlawful use of our Site;
    • to enforce or apply this Policy, our Terms of Use, or our other policies or agreements; and
    • in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition, or in any other situation where personal information may be disclosed or transferred as one of the business assets of (Fed) Fun Eating Devices.

    You understand that when you use the Site, information you post, any discussion forums, blog postings, comments or other interactive areas of the Site, as well as any information you share with individuals through the Site or share through any social network sites, will be available to other users and in some cases may be publicly available. We recommend you be cautious about giving out personal information to others or sharing personal information in public or private online forums.

    We are not responsible for the actions of Service Providers or other third parties, nor are we responsible for any additional information you provide directly to any third parties, and we encourage you to become familiar with their privacy practices before disclosing information directly to any such parties. Nothing herein restricts the sharing of aggregated or anonymized information, which may be shared with third parties without your consent.

    Links to Other Websites

    Our Site may contain links to other Web sites. Any personal information you provide on the linked pages is provided directly to that third party and is subject to that third party's privacy policy. This Policy does not apply to such linked sites, and we are not responsible for the content or privacy and security practices and policies of these Web sites or any other sites that are linked to or from the Site. We encourage you to learn about their privacy and security practices and policies before providing them with personal information.

    What Steps Do We Take To Protect Your Information Online?

    We take reasonable measures to protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. To protect the confidentiality of personal information, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of our Site by any person using your password. Please advise us immediately if you believe your password has been misused.

    What Choices Do You Have Regarding the Use of Your Information?

    You may "opt out" of receiving marketing or promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations.

    Questions?

    If you have any questions about this Policy, please contact us at cs@fedfeeds.com.com.